Payment Policy
Welcome to taraissa.com
This Payment Policy explains how Taraissa (“we”, “our”, or “us”) manages payments, payment details, and related processes for orders placed through our website.
By completing a purchase on our website, you agree to the terms outlined below.
Accepted Payment Methods
We currently accept the following secure payment methods:
▹ Visa
▹ MasterCard
▹ American Express
All payments are processed securely through PCI-compliant third-party payment providers.
Currency
Taraissa operates exclusively within the United Kingdom.
All prices, transactions, and payments on taraissa.com are processed in:
▹ GBP (£)
No other currencies are supported at checkout.
Payment Information
Accuracy & Responsibility
When placing an order, you agree to provide accurate, complete, and up-to-date payment and contact information, including:
▹ Email address
▹ Billing address
▹ Valid payment details
Providing incorrect or incomplete information may result in processing delays or order cancellation.
Pricing & Promotions
Pricing Policy
▹ All prices displayed on taraissa.com are listed and charged in GBP (£)
▹ Prices, product availability, and promotions may be changed or ended at any time without prior notice
Promotional Codes
▹ Promotional codes must be entered at checkout
▹ Discount codes cannot be applied after an order is placed
▹ Discounts cannot be combined unless explicitly stated
Order Confirmation & Receipts
Order Confirmation
Once your order has been successfully placed, you will receive a confirmation email containing:
▹ Ordered items
▹ Chosen shipping method
▹ Payment confirmation
▹ Contact and delivery details
This email serves as your purchase confirmation.
Invoice
An itemised invoice will be provided:
▹ Within your shipping confirmation email, or
▹ Included with your order documentation
Invoices include product prices, discounts (if applicable), and any shipping charges.
Payment Processing
Authorisation
By submitting your payment details, you authorise Taraissa to charge the total order amount to your selected payment method.
All transactions are subject to:
▹ Security verification
▹ Fraud prevention and risk screening
Failed or Declined Payments
If a payment is unsuccessful or declined:
▹ You will be notified by email
▹ Your order will not be processed or shipped
▹ You may be asked to use an alternative payment method
Disputes & Chargebacks
Order Issues
If you experience an issue with your order — including payment concerns, incorrect items, or delivery problems — please contact us directly at help@taraissa.com before initiating a dispute.
We aim to resolve issues promptly and fairly.
Chargebacks
▹ All chargebacks are reviewed thoroughly
▹ If a chargeback is found to be fraudulent or unjustified, we reserve the right to recover the order amount
▹ We strongly encourage customers to contact us first so we can resolve concerns without involving payment providers
Contact Us
Email: help@taraissa.com
Phone: +447367187081
Address: 5 Broadway Market Mews, London, E8 4TS, United Kingdom
Customer Support Hours (GMT – London):
Monday–Friday: 9:00 am – 5:00 pm
Saturday & Sunday: 10:00 am – 2:00 pm
▹ We aim to respond within 24 hours.
▹ For additional assistance, please visit our Contact Us page.